Taking the Lead is a strategic project funded through the WELL Programme. Service Skills Australia conducted research and consulted with industry to identify the key elements to embedding language, literacy and numeracy skills into training and assessment practices for the services industries. Eight key recommendations form the basis of the strategy detailed in this report.
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The Scene Savers: Communicating for safety at a fire scene resource package is comprised of an interactive CD-Rom and an 80 page loose-leaf Trainer’s Guide. The CD-Rom presents four interactive scenarios, each based on a different type of fire incident. Within each scenario the user is able to develop and practise several skills such as sending radio calls, finding information on a map, identifying hazards at an incident scene and controlling and monitoring hazards at an incident scene. The user can do this by completing the range of contextualised activities built into each scenario.
The resource is available through contacting: Workplace Skills Access – W69, 369 Stud Road
Watirna South, VIC 3152. Ph: 03 9210 1963. Cost: $20 for a CD and $55 for the Resource package.
A guide to assist employees with language and literacy needs to understand and improve participation in the rehabilitation and return to work process. The guide consists of a resource for employees, and an implementation guide to assist managers and rehabilitation providers explain the resource to employees. The kit can be used by itself or integrated into the 'Workplace health and safety training resource kit.' 'Let's Work Together to Get Back to Work' will be available on line through
WorkCover SA website 
. Paper based copies of the resource will also be available.
Creative Training (3.2 MB) is for trainers in the arts and cultural industry who, in the process of delivering vocational training, also need to support the development of a young person's literacy (including workplace communication) and numeracy skills. This resource may help a trainer to be prepared for those trainees who are attracted to arts/cultural industry training because they perceive it to be very hands-on and practical. Some of those trainees may not be prepared for the literacy and numeracy demands of the training. The resource contains suggested approaches to developing trainee's literacy and numeracy skills and sample activities using these approaches. It also shows trainers how to identify the LLN demands of a unit of competency.
The resource can be used for all training packages in the arts and cultural industries.
Project Outline
Stage 1 Research Data Collection
The research project was divided into three stages. The first stage was the literature review and the research component. During this stage, the literature review provided an insight into the ageing work population, changing workplace practices, literacy, delivery practices and strategies for older workers/learners. Besides the literature, industry, teachers, older learners and workers were consulted using surveys and interviews. All this data and research guided the model of delivery in the program and the setting up process in the pilot study for older workers.
Stage 2 Pilot Study
The second stage was the pilot study where older workers participated in literacy learning using ICT skills as the tool of delivery. The pilot study was set up as the research tool to observe, evaluate and reflect on teaching and learning strategies to engage older workers.
Stage 3 Teaching And Learning Resource
In the third stage, the data was collated, analysed and categorised to form the key strategies to engage older workers in learning. The strategies and model of delivery guide future learning programs for older learners/workers.
Developed in partnership by Access Education and Canberra Institute of Technology as an ANTA Adult Literacy National Project. A learner resource covering basic numeracy and application of skills to various industry contexts.
Online Training Resource Kit (Workplace Health & Safety)
Developed in partnership by Workplace Education Services and Adelaide Institute of TAFE.